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Shipping cost and delivery time?
Payment Terms?
After Sale Service?
Other?


Shipping cost and delivery time?
We do shipment on work days (exclude weekends and holidays), We mainly use two methods to ship parcels, Air Mail and EMS. Air Mail costs $5.5, Air Mail often needs longer time to be handled by customs and post office, the delivery times depends on the work efficiency of the customs and post office, most of air mail parcel will arrive within 10-22 work days, sometimes longer about 25 work days EMS costs $10 or $12, it often takes 4-8 work days to arrive, to Euro it often takes 5-10 work days. Most will arrive in a week If you have other needs about shipping, please contact us before buying

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Payment Terms?
On eCrater we accept Paypal, if you can't use Paypal, please contact us for other payment methods

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After Sale Service?
(1) If the item was damaged in delivery, please contact us within 2 days after receiving for solutions, we could provide refund or reship (2) If the item you received was defective, please contact us within 3 days after receiving for refund or reship (3) Warranty: We have 15-day Refund & Exchange policy, if the item has quality problems, you could contact us within 15 days after receiving for solutions. For some electronics products, we provide 3-9 months warranty.

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Other?
(1) If any questions, just feel free to contact us. Our Service email: dmd@xmobilelife.com (2) We appreciate your good feedback, if you are not satisfied with the items, please contact us for solutions before leaving bad feedback (3) Please don't be a Un-paid buyer, thank you

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Last Updated: 9 Jan 2010 20:12:25 PST home  |  about  |  terms  |  contact
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